Privacy Policy

Privacy Statement

At OYYZORA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, or make a purchase.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Collection and Use of Personal Data

Personal data refers to information that can be used to directly or indirectly identify an individual.

This may include information such as your name, email address, billing and shipping information, payment information, IP address, device information, and other information connected to your use of our website or services.

Information that has been permanently anonymized or aggregated so that it can no longer identify you is not considered personal data.

Safety and Security

We are committed to processing personal data lawfully, fairly, and transparently.

We aim to collect and process only the information reasonably necessary for specific business purposes and take appropriate technical and administrative measures to protect personal data.

We may use personal information to verify accounts and transactions, prevent fraud, investigate suspicious activity, enforce our policies, and help protect our customers and services.

What Personal Data We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Contact customer service
  • Participate in surveys or promotions
  • Use online customer support or chat services
  • Subscribe to marketing communications

When you place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, payment information, and transaction details.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Device type
  • Device identifiers
  • IP address
  • Operating system
  • Browser type
  • Usage information
  • Diagnostic information
  • Approximate location information

This information may help us understand how customers interact with our website and improve our services.

How We Use Your Personal Data

We may use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website, products, and services
  • Conduct analytics and research
  • Prevent fraud and unauthorized activity
  • Communicate with you regarding your account or transactions
  • Send promotional communications where permitted
  • Personalize your shopping experience
  • Measure the effectiveness of advertising and promotional campaigns

Where required by law, marketing communications will only be sent with your consent. You may withdraw your consent or unsubscribe from marketing communications at any time.

Cookies

Cookies are small text files stored on your browser or device.

We may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember your preferences
  • Improve site performance
  • Understand visitor behavior
  • Personalize content
  • Measure advertising effectiveness
  • Improve security

The cookies used may vary depending on the services and features you access.

Disclosure of Personal Data

We may share personal information with trusted service providers and business partners that help us operate our website, process orders, provide customer service, deliver products, process payments, conduct analytics, or support advertising activities.

We do not share personal data with third parties for their own marketing purposes without appropriate consent where such consent is required.

Data Storage, Transfer, and Processing

Personal information may be processed or stored in countries other than the country in which you reside.

Where required, we take appropriate steps to help ensure that international transfers of personal data comply with applicable privacy and data protection laws.

Legal Obligations

We may process or disclose personal data when necessary to comply with applicable laws, regulations, court orders, legal proceedings, or lawful requests from public authorities.

For users located in the European Economic Area, personal data may be processed under applicable legal bases provided by the General Data Protection Regulation, including consent, contractual necessity, legal obligations, and legitimate interests where appropriate.

Business Transfers

If OYYZORA is involved in a merger, acquisition, restructuring, sale, transfer, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Children

Our products and services are intended for adults.

We do not knowingly collect, use, or disclose personal information from children under the age of 16, or the applicable minimum age in the relevant jurisdiction.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal data
  • Restrict or object to certain processing
  • Withdraw consent
  • Request a portable copy of your personal information
  • Submit a complaint to a relevant data protection authority

We may need to verify your identity before completing certain privacy requests.

Where applicable, we aim to respond to valid requests within a reasonable timeframe and generally within 30 days.

Third-Party Websites and Services

Our website may contain links to third-party websites, products, or services.

OYYZORA is not responsible for the privacy practices, policies, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Data Security and Retention

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated version will become effective when posted on our website unless otherwise stated.

Your continued use of our website after an updated Privacy Policy becomes effective indicates your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Service Hours:
Monday – Friday, 9:00 AM – 8:00 PM

We will make reasonable efforts to respond to your request as quickly as possible.