Contact Us

Have a question about your order, shipping, returns, or one of our products? The OYYZORA customer service team is here to help.

Customer Service Hours:
Monday – Friday, 9:00 AM – 8:00 PM

During business hours, we aim to respond to your message as quickly as possible, usually within a few hours. Messages received outside of business hours, on weekends, or on holidays will normally be answered on the next business day.

Returns

If you would like to return an item, please contact our customer service team before sending your package back.

Our team will provide you with the appropriate return instructions and the nearest available return address based on your order.

Please do not return any items without contacting us first, as the return address may vary depending on your location and order.

We aim to respond to all return requests within 24 hours on business days.

Thank you for choosing OYYZORA. We’re always happy to assist you.