Terms & Conditions

Welcome to OYYZORA. These Terms & Conditions govern your use of our website, products, services, and purchases made through our online store.

By accessing our website or placing an order with OYYZORA, you agree to be bound by these Terms & Conditions.

1. General Terms

These Terms & Conditions represent the complete agreement between the customer and OYYZORA regarding purchases made through our website.

Any modification, amendment, or additional term will only be valid if confirmed in writing by an authorized representative of OYYZORA.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court or other competent authority, the remaining provisions will continue to remain in full force and effect.

2. Acceptance of Orders

All orders placed through our website are subject to availability, payment verification, and acceptance by OYYZORA.

We reserve the right to decline, cancel, or limit any order at our discretion, including in cases involving:

• Incorrect pricing
• Suspected fraud
• Payment authorization issues
• Product availability
• Incorrect or incomplete customer information

An order confirmation does not necessarily mean that your order has been fully accepted or shipped.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices and information are accurate. However, errors may occasionally occur.

If an incorrect price is displayed, OYYZORA reserves the right to cancel the affected order or contact the customer for confirmation before processing.

Promotional prices, discount codes, and special offers may be subject to separate conditions and expiration dates.

4. Shipping & Transportation

Unless otherwise stated, OYYZORA will select the appropriate shipping carrier and delivery method based on the destination and service availability.

Estimated delivery times are provided for reference only.

OYYZORA is not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:

• Carrier delays
• Customs clearance
• Weather conditions
• Public holidays
• Incorrect delivery information
• Natural disasters
• Transportation disruptions
• Other force majeure events

Please refer to our Shipping Information page for additional details.

5. Payment Terms

Payment must be completed using one of the payment methods available at checkout.

Customers are responsible for ensuring that all billing and payment information provided is accurate and complete.

We reserve the right to request additional payment verification where necessary.

If payment cannot be authorized or is later reversed, OYYZORA may suspend or cancel the affected order.

Customers remain responsible for all valid unpaid amounts associated with their purchases.

6. Taxes, Customs & Import Duties

Unless otherwise stated, product prices may not include customs duties, import taxes, VAT, or other charges imposed by local authorities.

International customers are responsible for any applicable:

• Import duties
• Customs charges
• Local taxes
• Clearance fees

These charges are determined by the destination country and are generally outside the control of OYYZORA.

Customers are responsible for complying with any applicable import or export requirements in their jurisdiction.

7. Delivery, Risk & Loss

Once an order is transferred to the shipping carrier, delivery will be handled according to the carrier's applicable procedures.

If your package appears damaged, lost, or incorrectly delivered, please contact the carrier and our customer service team as soon as possible.

Any claim relating to a shortage, incorrect item, or product damage should be submitted promptly after delivery.

Where applicable, we may request:

• Your order number
• Photos or videos
• Packaging images
• Shipping labels
• Carrier documentation

Claims should generally be submitted within 14 days of receiving the order unless otherwise required by applicable law or stated in our Return & Refund Policy.

8. Collection Costs

If legal or collection proceedings become necessary due to a customer's failure to pay valid amounts owed to OYYZORA, the customer may be responsible for reasonable collection costs, legal fees, and other costs where permitted by applicable law.

9. Product Use & Liability

Customers are responsible for using products in an appropriate and reasonable manner.

OYYZORA will not be responsible for damage, injury, or loss resulting from:

• Misuse of a product
• Improper care
• Unauthorized alteration
• Failure to follow applicable instructions
• Use of a product for an unintended purpose

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded under applicable consumer law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, OYYZORA will not be liable for indirect, incidental, special, or consequential losses arising from the purchase, handling, delivery, or use of our products.

Where liability applies, OYYZORA may, depending on the circumstances and applicable law:

• Replace the affected product
• Repair the product
• Issue a partial or full refund
• Provide store credit where agreed with the customer

Any remedy will be handled in accordance with our applicable policies and consumer protection obligations.

11. Product Selection

Customers are responsible for reviewing product descriptions, measurements, size information, colors, and other details before placing an order.

Actual product colors may vary slightly depending on:

• Screen settings
• Lighting
• Device display settings
• Photography conditions

Customers should review our size information carefully before purchasing.

Returns or exchanges resulting from personal preference or incorrect size selection may be subject to the terms of our Return & Refund Policy.

12. Compliance With Applicable Laws

OYYZORA aims to conduct its business in accordance with applicable laws and regulations.

Customers are responsible for ensuring that their use or purchase of products complies with any laws or regulations applicable in their own location.

13. Email Communications

When you create an account, subscribe to our newsletter, or otherwise provide consent, you may receive emails from OYYZORA relating to:

• New products
• Promotions
• Special offers
• Order updates
• Website updates
• Other marketing communications

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing messages.

Transactional emails relating to your orders, payments, shipping, returns, or account may still be sent when necessary.

14. Shipping & Return Charges

Customers will not be charged duplicate shipping fees for the same shipment.

Return shipping responsibility depends on the reason for the return.

Where an item is defective, damaged, or incorrect due to our error, OYYZORA may cover eligible return shipping costs.

Where a return is based on personal preference, incorrect sizing selection, or change of mind, the customer may be responsible for return shipping costs.

We do not charge a restocking fee for eligible returns unless otherwise clearly disclosed and permitted by applicable law.

Please refer to our Return & Refund Policy for full details.

15. Delivery Issues Caused by Customer Information

Customers are responsible for providing accurate and complete shipping information.

OYYZORA may not be responsible for unsuccessful delivery caused by circumstances including:

• Incorrect or incomplete shipping address
• Incorrect telephone number
• Failure to complete customs clearance
• Failure to pay required customs charges
• Failure to collect the parcel within the carrier's collection period
• Authorization to leave a package unattended
• Authorization to leave a parcel with a neighbor, reception area, doorway, or other location

Once a package has been successfully delivered to the address or location authorized by the customer, OYYZORA cannot guarantee compensation for subsequent theft, loss, or disappearance.

If a package is destroyed, abandoned, or returned due to circumstances caused by incorrect customer information or failure to complete required customs procedures, refund eligibility will be determined according to our applicable policies and local law.

16. Discounts & Promotions

Unless otherwise stated, customers may use only one promotional discount per order.

Discount codes generally cannot be combined with other promotional offers.

Certain products, collections, or promotions may be excluded from discount eligibility.

OYYZORA reserves the right to modify or discontinue promotional offers at any time.

17. Intellectual Property

All content on the OYYZORA website, including but not limited to:

• Logos
• Product images
• Artwork
• Graphics
• Designs
• Text
• Website layout
• Brand elements

is owned by or licensed to OYYZORA, unless otherwise stated.

Such content may not be copied, reproduced, distributed, modified, or commercially used without prior authorization.

18. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not attempt to:

• Interfere with website security
• Introduce malicious software
• Access restricted systems
• Collect customer information without authorization
• Use automated tools in a manner that disrupts our services
• Engage in fraudulent transactions

We reserve the right to restrict or terminate access where misuse is detected.

19. Changes to These Terms

OYYZORA may update these Terms & Conditions from time to time.

Any changes will become effective when the revised Terms & Conditions are published on our website unless otherwise stated.

We encourage customers to review this page periodically.

Continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions, where permitted by applicable law.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Service Hours:
Monday – Friday, 9:00 AM – 8:00 PM

During business hours, we aim to respond as quickly as possible. Messages received outside business hours, on weekends, or on holidays will normally be answered on the next business day.